Keeping you safe on board our buses
Travel with confidence on our buses. We'll continue to keep you safe as you travel by bus.
Frequently Asked Questions
Find answers to commonly asked questions when it comes to boarding our buses and using our services.
Lost Property
If you have left an item on one of our buses please get in touch with our customer services team who will be happy to help you.
Buggies on Bus
We welcome passengers with buggies on our buses and our fleet is low floor to help those with buggies to use our services more easily.
Helping Hand scheme
Helping Hand is an award-winning scheme empowering the holder to discreetly and directly advise of any assistance they may require.
Wheelchairs and Scooters
Most wheelchairs (motorised or not) are permitted on our buses, but we regret that for safety reasons mobility scooters cannot be carried.
Cleaner, safer buses
We know many people are still worried about travelling so let us explain just how we keep our buses clean.
Doggies on Buses
We welcome all dogs on our buses, including assistance dogs, and make no charge for them travelling with us.