New to Bus Travel?
Here are some top tips to help you on your way
Frequently Asked Questions
Find answers to commonly asked questions when it comes to boarding our buses and using our services.
Helping Hand scheme
Helping Hand is an award-winning scheme empowering the holder to discreetly and directly advise of any assistance they may require.
Buggies on Bus
We welcome passengers with buggies on our buses and our fleet is low floor to help those with buggies to use our services more easily.
Wheelchairs and Scooters
Most wheelchairs (motorised or not) are permitted on our buses.
Doggies on Buses
We welcome all dogs on our buses, including assistance dogs, and make no charge for them travelling with us.
E - Scooters are not allowed on our buses
We have updated our Conditions of Carriage policy to not allow E-scooters or E-unicycles on our buses.