If you think your child is eligible for travel funded by Essex County Council, please apply for a pass via the council directly on the following page of their website as soon as possible: www.essex.gov.uk/schools-and-learning/schools/school-transport/apply-school-transport

Please be aware that it may take ECC up to 6 weeks to process the application.

Following your application, ECC will send you a letter with a temporary pass, which will be valid for a month from the start of term before mobile app codes can are sent out.

Once we receive the bus loading lists from ECC, we will allocate students to buses. Please be aware that the loading lists we receive are updated regularly and at short notice by ECC until the start of term, so the earlier you apply, the more accurate the loading lists we receive! We will email the parent/guardian contact provided on the application by the end of August with confirmation; where multiple buses on the same route apply, we will do our best to accommodate passenger preferences as far as possible after initial allocation.

If you are expecting an ECC pass but have not heard from us by the end of August, please contact [email protected]

We also ask that your child download the Hedingham & Chambers mobile app and register with their own email address in advance of the new school term (details of how to do this are provided on the accompanying image). Once all numbers are confirmed in September, codes will be sent to the parent/guardian contact provided to ECC, but they are not to be used on a parent/guardian app account. Once received, the code can be used on your child’s account to access the pass. If a physical pass is required, please contact [email protected] and we can arrange for one to be sent out to you.

If your child is not entitled to travel funded by Essex County Council but would still like to use the bus, please contact [email protected] and we will contact you as soon as a seat becomes available. 

Overview of H&C Schools App download and registration process


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