How to access your tickets from our old app
3rd Jun onwards
If you have active or unused tickets on our old app, simply follow these simple steps and you're good to go! 1. Go to 'settings' and click on 'sign in' to create a new account. 2. If you previously had an account on the old app create your new account using the same email address as you had on the previous app. 3. Once logged in, go to the mobile tickets section on the app. This will trigger a verification email. 4. You should then receive an email containing a link to verify your account - click on the link. 5. Once you have clicked on the link to verify your account, any existing tickets will automatically transfer across from the previous app to your new account. If your tickets do not appear straight away try clicking elsewhere on the app and then return to the mobile tickets section or trying logging in and out. 6. You can view your tickets in the 'mobile tickets' section of the app. If you need any further help please contact customer services by email email@example.com or call us on 03301 020801.
2nd Sep onwards
From Sunday 5th September, there will be some minor changes to the timetable for the 5/5A. The current 1543 departure from Clacton on Mondays - Saturdays will now run 10 minutes earlier. The first journey to Clacton on a Sunday will now start at Coopers Lane Shops