26th May - 1st Jan
From 23 March 2020 until the end of 2021 Braintree Bus Park will be closed for redevelopment. Routes 21, 89, 89X, 345 and 352 will be moved to nearby Manor Street, Fairfield Road and Victoria Street where temporary bus stands will be placed.
How to access your tickets from our old app
3rd Jun onwards
If you have active or unused tickets on our old app, simply follow these simple steps and you're good to go! 1. Go to 'settings' and click on 'sign in' to create a new account. 2. If you previously had an account on the old app create your new account using the same email address as you had on the previous app. 3. Once logged in, go to the mobile tickets section on the app. This will trigger a verification email. 4. You should then receive an email containing a link to verify your account - click on the link. 5. Once you have clicked on the link to verify your account, any existing tickets will automatically transfer across from the previous app to your new account. If your tickets do not appear straight away try clicking elsewhere on the app and then return to the mobile tickets section or trying logging in and out. 6. You can view your tickets in the 'mobile tickets' section of the app. If you need any further help please contact customer services by email email@example.com or call us on 03301 020801.
4th Sep onwards
We are very sorry but we are currently failing to run all our bus services because we have had a lot of bus drivers leave us at short notice. To make planning your journeys easier, we have cancelled some journeys. Panther Travel buses will be used on some journeys on route 3 until further notice but don’t worry your Hedingham tickets will be sold and accepted on these buses. We are making every effort to restore these journeys as soon as possible and apologise for the disruption caused.
15th Nov onwards
Due to bus drivers leaving our company to go and work in other essential services (including lorry and van driving) we are currently short of people at our Sible Hedingham depot. Therefore we will be cancelling some route 88 & 89 journeys on weekdays and weekends from Monday 15th November. This decision is designed to ensure that we are able to operate all other journeys in the timetable without some of the last minute cancellations we have been forced to make.
Suspended journeys on the 89
23rd Nov - 18th Dec
- Affected routes:
The following journeys on Monday to Fridays will be cancelled until further notice: 14:38, 16:43 Great Yeldham to Braintree 15:37 Braintree to Great Yeldham The following journeys on Saturdays will be cancelled until further notice: 0938 journey from Great Yeldham will only run as far as Halstead High Street (and does not continue to Braintree). 1138, 1338 Great Yeldham to Braintree 1037, 1237, 1437 Braintree to Great Yeldham 1538 journey from Great Yeldham will start from Sible Hedingham, Sugar Loaves at 1549. 1737 journey from Braintree will only run as far as Sible Hedingham. Passengers for Castle Hedingham and Great Yeldham should change to route 88 at Halstead High Street. 1837 journey from Braintree Rail Station will run as Route 352 between Braintree and Halstead High Street. Passengers for stops towards Great Yedlham should change at Halstead High Street to route 88.
29th Nov onwards
The wearing of face coverings is required for anyone aged 11 or over on all our buses including school buses from Tuesday 30th November. Exemptions still apply so please remember that not all disabilities such as Asthma and Autism are visible. Please sanitise your hands and keep your distance as you travel.
Route 89 reduced Service
Today 06:52 - 10th Dec
- Affected routes:
Unfortunately due to driver shortage we have had to cut the following services from 07/12/21 to 10/12/21 inclusive. 89 0938 Gt Yeldham to Braintree 89 1037 Braintree to Gt Yeldham 89 1138 Gt Yeldham to Braintree We sincerely apologise for the inconvenience this may cause.