- 92
- 92
How to access your tickets from our old app
3rd Jun onwards
If you have active or unused tickets on our old app, simply follow these simple steps and you're good to go! 1. Go to 'settings' and click on 'sign in' to create a new account. 2. If you previously had an account on the old app create your new account using the same email address as you had on the previous app. 3. Once logged in, go to the mobile tickets section on the app. This will trigger a verification email. 4. You should then receive an email containing a link to verify your account - click on the link. 5. Once you have clicked on the link to verify your account, any existing tickets will automatically transfer across from the previous app to your new account. If your tickets do not appear straight away try clicking elsewhere on the app and then return to the mobile tickets section or trying logging in and out. 6. You can view your tickets in the 'mobile tickets' section of the app. If you need any further help please contact customer services by email services@hedingham.co.uk or call us on 03301 020801.
Diversion across Hedingham routes in Clacton on Sea
22nd Oct onwards
Diversions are in place across the majority of routes in Clacton on Sea due to a sinkhole in West Avenue If you wish to get to Tower Road heading away from the Town Centre, please use routes 3, 5/5A, 6, 74, 76/X76 (to Colchester only) or 135 Routes 4/X76 (to Jaywick only), and 134 are unable to serve Tower Road These diversions will be in place until further notice Our sincerest apologies