Kirby Cross (nb), NE-bound service updates

Showing only service updates for Kirby Cross (nb), NE-bound.

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These may affect your journey

Mandatory Face Coverings on our buses

Today 11:03

The wearing of face coverings is required for anyone aged 11 or over on all our buses including school buses from Tuesday 30th November. Exemptions still apply so please remember that not all disabilities such as Asthma and Autism are visible. Please sanitise your hands and keep your distance as you travel.

Reduced service on select routes from 15-Nov due to driver shortage at Sible Hedingham Depot

15th Nov onwards

Due to bus drivers leaving our company to go and work in other essential services (including lorry and van driving) we are currently short of people at our Sible Hedingham depot. Therefore we will be cancelling some route 88 & 89 journeys on weekdays and weekends from Monday 15th November. This decision is designed to ensure that we are able to operate all other journeys in the timetable without some of the last minute cancellations we have been forced to make.

Reduced service on select routes from 13/10 due to driver shortage at Sudbury Depot

13th Oct onwards

Due to bus drivers leaving our company to go and work in other essential services (including lorry and van driving) we are currently short of people at our Sudbury depot. Therefore we will be cancelling some journeys on weekdays and weekends from Wednesday 13th October. This decision is designed to ensure that we are able to operate all other journeys in the timetable without some of the last minute cancellations we have been forced to make.

Reduced service on select routes from 04-Sep due to driver shortage at Clacton Depot

4th Sep onwards

We are very sorry but we are currently failing to run all our bus services because we have had a lot of bus drivers leave us at short notice.

To make planning your journeys easier, we have cancelled some journeys.

Panther Travel buses will be used on some journeys on route 3 until further notice but don’t worry your Hedingham tickets will be sold and accepted on these buses.

We are making every effort to restore these journeys as soon as possible and apologise for the disruption caused.

How to access your tickets from our old app

3rd Jun onwards

If you have active or unused tickets on our old app, simply follow these simple steps and you're good to go!

1. Go to 'settings' and click on 'sign in' to create a new account.
2. If you previously had an account on the old app create your new account using the same email address as you had on the previous app.
3. Once logged in, go to the mobile tickets section on the app. This will trigger a verification email.
4. You should then receive an email containing a link to verify your account - click on the link.
5. Once you have clicked on the link to verify your account, any existing tickets will automatically transfer across from the previous app to your new account. If your tickets do not appear straight away try clicking elsewhere on the app and then return to the mobile tickets section or trying logging in and out.
6. You can view your tickets in the 'mobile tickets' section of the app.

If you need any further help please contact customer services by email services@hedingham.co.uk or call us on 03301 020801.

Suspended journeys on the 97 & 98

4th Sep - 18th Dec

The following route 97 journeys, on Mondays to Fridays, will be cancelled until further notice:

0655, 0814, 0912 0942, 1012, 1042, 1112, 1142, 1212, 1242, 1312, 1642, 1742 from Clacton to Walton
0734, 0857, 0957, 1027, 1057, 1127,1157, 1227, 1257, 1327, 1357, 1727, 1827 from Walton to Clacton

Also route 97 (1622, 1722) from Clacton to Walton and route 98 (1706, 1806) from Walton to Clacton will run 10 minutes later

The following route 97 journeys, on Saturdays, will be cancelled until further notice

0655, 0814, 0844, 0912, 0942, 1012, 1042, 1112, 1142, 1212, 1242, 1312, 1342, 1412, 1442, 1542, 1642, 1742 from Clacton to Walton.
0734, 0837, 0927, 0957, 1027, 1057, 1127, 1157, 1227, 1257, 1327, 1357, 1427, 1457, 1527, 1627, 1727, 1827 from Walton to Clacton.

The 1522, 1622 and 1732 from Clacton and 1606, 1706 and 1806 from Walton WILL run, but 10 minutes later than shown in the timetable.